Privacy Policy

1. Introduction

At Lifted Photo & Video, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage our professional media services.

2. Information We Collect

We collect information that helps us provide a high-quality experience and deliver our services effectively. This includes:

• Contact Information: Name, email address, phone number, and physical address provided via our contact forms or booking requests.
• Project Details: Property addresses, access instructions, and specific service requirements for your photography or videography projects.
• Technical Data: IP addresses, browser types, and usage patterns collected through cookies to help improve our website performance and user experience.

3. How We Use Your Information

Your information is used strictly for business purposes, including:

• Scheduling and performing on-site media services.
• Delivering finished digital assets (photos, videos, 3D tours).
• Processing payments and sending invoices.
• Communicating regarding project updates or inquiries.
• Complying with FAA documentation requirements for drone operations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers only when necessary to conduct our business, such as:

• Cloud hosting services for media delivery (e.g., Dropbox, WeTransfer).
• Payment processors for secure transactions.
• 3D hosting platforms (e.g., Matterport) for virtual tour processing.

5. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. Digital assets and client data are stored in secure environments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website, hosted on Webflow, may use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your individual browser settings, though this may affect the functionality of certain site features.

7. Third-Party Links

Our website may contain links to third-party sites (such as social media platforms or client galleries). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

8. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the deletion of your data, provided it does not conflict with our legal or tax record-keeping obligations.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, please contact us directly through the contact information provided on our website.

Would you like me to create a "Cookie Consent" banner text or a short disclaimer for your contact form to go along with these?

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